Frequently Asked Questions
The questions below are divided into groups:
- What are the software requirements for LogonAssist?
- How do I install LogonAssist?
- Will LogonAssist run on Windows 95?
- I have forgotten my master password. Can you find out what it is?
- What encryption method does LogonAssist use?
- Changes to the lower part of the Information Area are sometimes lost
- The program just displays the opening splash screen and then stops
LogonAssist will run on any platform which supports Java release 1.4.0 or later.
See our Installation page.
Yes and no, depending on which version of Java you are using. Java versions 1.4.0 and 1.4.0_01 support Windows 95, and LogonAssist should run OK with either of those. However, support for Windows 95 was withdrawn with Java version 1.4.1.
Sadly not. LogonAssist does not store your password anywhere, and there is no way for us to find out what it is.
Have you checked that your Caps Lock button is off, and that you have entered your password exactly? All LogonAssist passwords are case sensitive (abC is different from Abc).
You might think we would be reluctant to divulge this information. However, we are confident enough in its security to say that LogonAssist uses the Tiny Encryption Algorithm. You can read more about it here.
Try it for yourself with one of these demonstrations: demo1 demo2.
(Please note that these demonstrations may not work correctly with some browsers. For best results, use Internet Explorer).
The first time you enter something in the lower section of the Account Information area after starting LogonAssist, it is discarded if you then click outside the lower section. Later changes are processed correctly.
This is a Java bug. It has been reported to the Java vendor (Sun).
The problem can be avoided by tabbing to or clicking in the next field before clicking outside the Information Area.
You start LogonAssist. It displays the opening splash screen and then hangs. The only way to remove it is to select it in the Task Manager and "End Task".
This can happen if you are running Windows XP and are trying to use it with an account which does not have Administrator or Power User authority. We are presently looking for a more elegant solution to this problem, but in the meantime there are two possible circumventions.
- run the program under a user id with Power User or Administrator authority
- update the Window registry as described below
Updating the Windows Registry
Only do this if you are confident about it. If you corrupt your registry Windows might not restart.
- Log on to an id with Administrator privileges
- Open regedit
- Locate the key HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Prefs
- Right-click on it and select Permissions
- Click the Advanced button
- Edit the Users entry to allow Set Value and Create Subkey